Mr Bates v Post Office part 7 - ‘The One Where The Inquiries Go Nowhere’ Artwork

The Westminster Tradition

Unpacking lessons for the public service, starting with the Robodebt Royal Commission.
In 2019, after three years, Robodebt was found to be unlawful. The Royal Commission process found it was also immoral and wildly inaccurate.

Ultimately the Australian Government was forced to pay $1.8bn back to more than 470,000 Australians.

In this podcast we dive deep into public policy failures like Robodebt and the British Post Office scandal - how they start, why they're hard to stop, and the public service lessons we shouldn't forget.

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The Westminster Tradition

Mr Bates v Post Office part 7 - ‘The One Where The Inquiries Go Nowhere’

November 05, 2024 • Season 2 • Episode 19

Post Office leadership commissioned at least 6 different investigations of varying degrees of independence and rigor into complaints about Horizon after 2010. And yet none of them got to the truth. In the next two episodes, we unpack what not to do when setting up inquiries and investigations.

Opening grab from Mr Beer KC and Alice Perkins, former Post Office Limited Chair.

Subsequent grab from Mr Beer KC and Alice Perkins, former Post Office Limited Chair.

Final grab from Mr Beer KC and Rod Ismay, Former Post Office Limited, Head of Product and Branch Accounting.

This podcast was recorded on Kaurna land, and we recognise Kaurna elders past and present. Always was, always will be.

Now for some appropriately bureaucratic disclaimers....

While we have tried to be as thorough in our research as busy full time jobs and lives allow, we definitely don’t guarantee that we’ve got all the details right.

Please feel free to email us corrections, episode suggestions, or anything else, at thewestminstertraditionpod@gmail.com.

Thanks to PanPot audio for our intro and outro music.

'Til next time!