The Westminster Tradition
Unpacking lessons for the public service, starting with the Robodebt Royal Commission.
In 2019, after three years, Robodebt was found to be unlawful. The Royal Commission process found it was also immoral and wildly inaccurate.
In 2019, after three years, Robodebt was found to be unlawful. The Royal Commission process found it was also immoral and wildly inaccurate.
Ultimately the Australian Government was forced to pay $1.8bn back to more than 470,000 Australians.
In this podcast we dive deep into public policy failures like Robodebt and the British Post Office scandal - how they start, why they're hard to stop, and the public service lessons we shouldn't forget.
Podcasting since 2023 • 43 episodes
The Westminster Tradition
Latest Episodes
Ask a Secretary! Mike Kaiser (former) head of the Department of Premier and Cabinet (Qld)
What do Secretaries really think when junior staff ask for career advice? Why are silos so impermeable? And should Christmas really be cancelled? Join Danielle and Caroline as they take Mike through listener questions.
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Season 2
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Episode 23
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41:34
Mike Kaiser, former DG of Department of Premier and Cabinet (Qld)
Mike Kaiser, recently departed head of the Queensland Public Service, joins us to chat about the interface between political offices and the public service, lessons from robodebt, why delivery is everything in government and the secret of leade...
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Season 2
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Episode 22
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48:36
The State of the Service - drawing the threads from Coombs to Thodey to where we are now
Danielle unpacks the recently released APS State of the ...
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Season 2
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Episode 22
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34:26
What the NACC is going on? Updates on Robodebt and the National Anti-Corruption Commission
Keeping track of the National Anti-Corruption Commission and Robodebt is tricky - first there's no investigation, then there's some kind of review, then there's a search for an eminent person....In this episode, we talk about where thin...
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Season 2
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Episode 21
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32:35
Mr Bates v Post Office part 8 - ‘The One Where The Report is a Slide Deck’
Post Office’s internal inquiries never got to the bottom of the situation. Here we unpack how to choose an investigator, getting the information to the person, and what do with a report.Opening grab from
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Season 2
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Episode 20
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41:27