The Westminster Tradition
Unpacking lessons for the public service, starting with the Robodebt Royal Commission.
In 2019, after three years, Robodebt was found to be unlawful. The Royal Commission process found it was also immoral and wildly inaccurate.
In 2019, after three years, Robodebt was found to be unlawful. The Royal Commission process found it was also immoral and wildly inaccurate.
Ultimately the Australian Government was forced to pay $1.8bn back to more than 470,000 Australians.
In this podcast we dive deep into public policy failures like Robodebt and the British Post Office scandal - how they start, why they're hard to stop, and the public service lessons we shouldn't forget.
Podcasting since 2023 • 39 episodes
The Westminster Tradition
Latest Episodes
Mr Bates v Post Office part 8 - ‘The One Where The Report is a Slide Deck’
Post Office’s internal inquiries never got to the bottom of the situation. Here we unpack how to choose an investigator, getting the information to the person, and what do with a report.Opening grab from
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Season 2
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Episode 20
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41:27
Mr Bates v Post Office part 7 - ‘The One Where The Inquiries Go Nowhere’
Post Office leadership commissioned at least 6 different investigations of varying degrees of independence and rigor into complaints about Horizon after 2010. And yet none of them got to the truth. In the next two episodes, we unpack what not t...
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Season 2
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Episode 19
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35:01
TWT Ask Us Anything! Part 2 - culture and integrity agencies
Another great round of questions, thanks!
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Season 2
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Episode 18
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31:13